Privacy Policy

Last Updated: October 28, 2024

1. General Information

1.1. References to "CoinSwapKing.com," "Service," or "Platform" relate to the website available at https://CoinSwapKing.com, operated by CoinSwapKing.

1.2. CoinSwapKing is the data controller of personal data processed as outlined in this Privacy Policy.

1.3. Only users aged 18 or over (or the age of majority in their country) may use CoinSwapKing's services. We do not knowingly collect or process personal data from minors.

1.4. This Privacy Policy aims to clarify what data we collect, the purpose for which it is collected, and how it is processed and safeguarded.

1.5. CoinSwapKing reserves the right to amend this Privacy Policy. Users are encouraged to regularly check for updates, which will be posted on our website. Notices of significant changes will be sent through our support page.

1.6. Any changes are effective as of the "Last updated" date. Continued use of the Service after updates indicates acceptance.

1.7. CoinSwapKing does not operate or control personal data for any third-party services accessed through the Platform for fiat-to-crypto exchange. Users should refer to the privacy policies of third parties when providing data for such transactions.

2. Contact Us

2.1. To reach our Data Protection Officer (DPO), please visit our support page.

2.2. By using CoinSwapKing, you consent to the processing of your personal data under this Privacy Policy.

3. Data Collected

3.1. We collect and process the following personal data when you use our Service:

  • Basic information necessary to process exchanges, such as your name and contact details.
  • Transaction data, required for compliance with AML/KYC regulations.
  • Data on your device(s), including IP address, device identifiers, and location data (with separate consent).

3.2. By providing data, you confirm its accuracy and agree to keep it updated.

4. Purpose of Data Collection and Processing

4.1. CoinSwapKing processes personal data for the following purposes:

  • To fulfill our service contract with you, including managing your transactions and user profile.
  • For service-related administrative purposes, including service updates.
  • Based on legitimate interest, such as fraud prevention, marketing analysis, and service improvement.

5. Data Retention

5.1. CoinSwapKing retains your personal data only as long as needed to fulfill the purposes outlined in this Privacy Policy and as required by applicable law.

6. Disclosure of Personal Data

6.1. CoinSwapKing may share your data with:

  • Third-party providers (for example, Google Analytics for analytics).
  • Law enforcement, if required by law or to protect user safety and security.
  • Other users of the Service, as voluntarily disclosed by you.

6.2. Any third-party data processing is governed by appropriate agreements to secure user rights.

7. User Rights

7.1. Users have the right to access, rectify, delete, and restrict the processing of their data, as well as data portability. For more details, please visit our support page.

8. Security Measures

8.1. CoinSwapKing employs measures to protect your data but cannot guarantee complete security against breaches.

8.2. We will suspend account access if we detect a security breach. Please notify us through our support page if you suspect unauthorized access.

9. Cookies

9.1. CoinSwapKing uses cookies to enhance user experience. Types of cookies include:

  • Session cookies, which are temporary and expire when you close your browser.
  • Persistent cookies, used for security and analytical purposes.
  • Analytics cookies, used to improve service functionality.

For cookie management, visit your browser settings.

10. Cross-Border Data Transfers

10.1. Some data may be transferred internationally in compliance with relevant legal safeguards.